Additional Value Added Services

Falcon Metal’s customers benefit from the many value-added services we provide. Value-added services enhance the customer experience as they are designed to improve service contract program performance. Although we categorize these services generically, we work with each customer to streamline the procurement process by identifying which of our bundle of services fulfills your specific needs. These services will save you time and money. This is just one of many areas where Falcon Metal’s experience, resources, responsiveness, and flexibility differentiate us from the competition.  Contact one of our senior account managers today to inquire about how Falcon Metal can improve your bottom line.

Here are just some of the services that we offer to our customers:

Dedicated Falcon Employee

  • One point of contact for all your purchasing
  • Constant monitoring of your inventory levels at point of use
  • Cross-trained - you always have a knowledgeable employee available
  • Average tenure of 16 years
  • Reduces your cost of managing Class “C” parts
 Onsite Programs

  • Dedicated Falcon Staff at your location
  • Onsite dedicated inventory so you carry a minimum amount of inventory for production ( JIT )
  • Falcon’s employee becomes part of your staff, with no additional cost to you
Customized Product Features

  • Labels
  • Kitting
  • Subassembly
  • Packaging
 Material Management Activities

  • Receiving
  • Product transportation / delivery
  • Point of Use storage and replenishment
  • Product organized to optimize productivity
  • Quality Control
Supply Chain Management

  • Vendor consolidation
  • Lean consulting
  • Pull systems
  • Continuous improvement efforts
  • Purchasing, product acquisition and expediting
 Customized Communication and Billing

  • Usage reports
  • Periodic reports
    • On-time delivery statistics
    • Continuous improvement efforts
    • Cost savings
    • Future priorities
    • Historical review
  • Periodic quality improvement driven visits
  • Electronic funds transfer
  • Electronic billing
  • Consolidated invoices