The Charlotte Business Journal annually runs a contest to determine the Best Places to Work in Charlotte (BPTWC). Falcon has participated and received an award each year we have participated. We just received the 2009 award at a luncheon on November 4th.
I have been asked by several people how we are able to annually achieve this honor. The simple answer is to have a well defined corporate culture, mission and plans. Falcon is an “Open Book” company. We share all news and results, good and bad, with our staff.
The most critical decision we make is in staffing. Once we have the right people in place and they understand our purpose and direction, we “get out of their way” so they can serve our customers. There are different views of the benefits of employee retention. We work very hard to have the right people in place and develop the compensation and benefit programs to retain them. If someone leaves us voluntarily or otherwise, we consider it a failure.
